Who we are
Legal entity: DreamCrafter11 LLC (Limited Liability Company)
Registered address: Sharjah Media City (Shams), United Arab Emirates
Contact: contact@dreamcrafter11.com
Scope
This Policy explains how we collect, use, disclose, and protect personal data when you visit dreamcrafter11.com, engage our services, download content, or interact with our ads, emails, and forms.
Data we collect
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Identifiers & contact: name, company, email, phone, country, job title.
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Usage & device: IP, device type, browser, pages visited, session duration, referral source.
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Marketing & CRM: form submissions, campaign source/medium, lead status, meeting notes.
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Transaction data: invoices, billing details , service history.
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User-generated content: messages, support requests, testimonials.
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Cookies & similar tech: see our Cookie Policy.
Sources
Directly from you; automatically via our website/ads; from partners (e.g., analytics/ad platforms, referrals) in compliance with law.
How we use data
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Provide and improve our website, products, and services.
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Respond to inquiries, proposals, and support requests.
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Run advertising, retargeting, and measure performance.
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Send service and marketing communications (you may unsubscribe anytime).
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Prevent fraud, ensure security, and comply with legal obligations.
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Perform contracts with clients and manage billing/collections.
Legal bases (EEA/UK)
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Performance of a contract;
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Legitimate interests (marketing to business contacts, site security, analytics);
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Consent (where required for cookies/communications);
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Legal obligation.
Sharing & disclosure
We share data with trusted processors to run our business (hosting, analytics, CRM, payment, email, advertising). We require them to protect your data and use it only per our instructions. We may disclose data to authorities if legally required or to establish, exercise, or defend legal claims, and in connection with corporate transactions.
International transfers
Where data is transferred internationally, we use appropriate safeguards such as Standard Contractual Clauses (SCCs), adequacy decisions, or equivalent mechanisms required by applicable law.
Retention
We keep personal data only as long as needed for the purposes above, then delete or anonymize it, unless longer retention is required by law (e.g., tax/accounting).
Security
We apply administrative, technical, and physical measures (access controls, encryption in transit where possible, least-privilege, backups). No method is 100% secure.
Your rights
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GDPR/UK: access, rectification, erasure, restriction, portability, objection; withdraw consent at any time.
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CCPA/CPRA (California): know, delete, correct, limit use of sensitive data, opt out of sale/share; no discrimination for exercising rights.
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UAE PDPL (if applicable): access, correction, deletion, processing stop, and portability per law.
To exercise, contact contact@dreamcrafter11.com. We may need to verify your identity.
Marketing choices
You can unsubscribe from marketing emails via the link in our messages or by contacting us. For cookies, see Cookie Policy.
Children
Our services are not directed to children. We do not knowingly collect data from children under the age required by local law.
Changes
We may update this Policy. We will post the new version with a new “Last updated” date.
Contact
Questions or requests: contact@dreamcrafter11.com